Refund Policy
1. Refund Eligibility
Growth Theory LLC offers a 30-day money-back guarantee on most digital products. To be eligible for a refund, you must:
- Request the refund within 30 days of purchase
- Provide proof of purchase
- Provide a reason for the refund request
- Not have resold or shared the digital product with others
2. Non-Refundable Items
The following items are not eligible for refunds:
- Services that have been fully rendered or completed
- Custom consultation or coaching sessions after completion
- Memberships for periods already delivered
- Products purchased more than 30 days ago
3. How to Request a Refund
To request a refund, please follow these steps:
- Send an email to info@growththeoryllc.com with your order number
- Include a brief explanation of why you're requesting the refund
- Provide proof of purchase (receipt or confirmation email)
- Allow 5-7 business days for us to review your request
4. Refund Processing Time
Once your refund request is approved, it typically takes 5-10 business days for the refund to appear in your original payment method. Some financial institutions may take longer to process the refund.
5. Partial Refunds
In some cases, partial refunds may be offered if the digital product has been partially used or if some content has been accessed. We reserve the right to determine the refund amount based on usage.
6. Disputed Charges
If you dispute a charge with your payment provider (chargeback), we reserve the right to:
- Suspend your access to the product or service
- Pursue legal action to recover funds
- Report the dispute to payment processors
7. Changes to This Policy
Growth Theory LLC reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to the website.
Need Help?
If you have questions about our Refund Policy or want to request a refund, please contact us:
Growth Theory LLC
4708 Washington St
Denver, CO 80216
Phone: +1 775 980 2622
Email: info@growththeoryllc.com